Results

What pricing leakage recovery looks like in practice.

Real engagements with B2B businesses where benchmark pricing identified recoverable margin hidden in their own transaction data.

Manufacturing

B2B manufacturer
Australia-wide

~$200M revenue
300+ SKUs

7–10%
margin uplift identified

The problem

The business had been experiencing negative margin growth. Despite national scale, pricing had become undisciplined. A deep discount structure was being applied routinely rather than as an exception, and ad hoc discounting beyond it added further leakage. Pricing had inverted: some small customers were receiving lower prices than large customers for the same products.

What we did

  • Built a benchmark pricing model using three variables to group comparable customers
  • Analysed 300+ SKUs across all segments to establish peer group benchmarks
  • Set pricing floors based on what the best-performing reps were already achieving — no theoretical modelling
  • Deployed rep-level pricing floors and a leadership dashboard showing discount frequency and margin leakage by rep

The result

7–10% margin uplift identified across the full book. The analysis replaced the existing discount structure with transaction-anchored floors that reps could understand and defend in customer conversations.

"The problem wasn't that reps were being aggressive — it was that they had no reference point. Once they could see what comparable customers were paying, the conversation changed."

Gus Neill, RightPrice — engagement lead

Cleaning Products

Cleaning products manufacturer
5 European countries

~€300M revenue
White label B2B
Multi-country operation

5–8%
margin uplift identified

The problem

The manufacturer produces white label cleaning products sold through B2B channels across Europe. With account managers operating independently across five countries, pricing had fragmented with no cross-market visibility. Sophisticated procurement teams were leveraging price differences between countries to drive concessions in their home market — and no one inside the business could see it happening.

What we did

  • Built a benchmark pricing model spanning all five countries, segmenting by customer channel, volume tier, and product category
  • Identified the prices already being achieved by the best-performing account managers across markets — those became the cross-country floor
  • Made cross-country pricing arbitrage by buyers visible for the first time, giving leadership a single reference for pricing conversations
  • Deployed pricing floors and a leakage dashboard across all five country teams

The result

5–8% margin uplift identified across the five-country book, with the largest gaps in institutional and contract channels. The highest-performing country teams were already achieving prices 6–9% above the median — the analysis made that benchmark visible to everyone.

"White label is supposed to be a commodity. But when you look at what your own best account managers are actually achieving, it stops looking like one."

Gus Neill, RightPrice — engagement lead

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